System Status
Last updated: February 5, 2025
Current Status
Core Services
- ✅ AI Image Generation: Operational
- ✅ Logo Generation: Operational
- ✅ Background Removal: Operational
- ✅ Emoji Generation: Operational
- ✅ User Authentication: Operational
- ✅ Payment Processing (Paddle): Operational
Infrastructure
- ✅ API Services: Operational
- ✅ Database Services: Operational
- ✅ Storage Services: Operational
- ✅ CDN Services: Operational
Service Metrics
System Performance
- Server Uptime: 99.99%
- API Response Time: less than 100ms
- Image Generation Time: less than 5s
- Payment Processing: Real-time
Service Level Objectives
- Monthly Uptime Target: 99.9%
- API Availability Target: 99.95%
- Maximum Response Time: 200ms
Recent Incidents
February 2025
No incidents reported
January 2025
January 15, 2025 - Resolved
- Brief interruption in image generation service
- Duration: 15 minutes
- Impact: Minor delays in image processing
- Resolution: Server capacity automatically scaled
Scheduled Maintenance
Upcoming Maintenance
No scheduled maintenance at this time.
Maintenance Policy
- Regular maintenance: Sundays 2:00-4:00 AM UTC
- Advance notice: 72 hours for planned maintenance
- Emergency maintenance: Immediate when required
Service Health
Monitoring
We continuously monitor our services using:
- Automated health checks
- Performance metrics
- Error rate tracking
- User experience monitoring
Incident Response
Our team provides:
- 24/7 monitoring
- Immediate incident investigation
- Regular status updates
- Post-incident reports
Status Notifications
Stay updated with our service status:
- Follow @ArtifyStatus on Twitter
- Subscribe to status updates via email
- Check our Status Dashboard
Historical Uptime
Last 90 Days
- Overall Uptime: 99.95%
- API Availability: 99.98%
- Generation Services: 99.93%
- Authentication: 99.99%
- Payment Systems: 99.99%
Support Resources
Need Help?
- Email: [email protected]
- Support Hours: 24/7
- Emergency Contact: [email protected]
Status Definitions
- ✅ Operational: System is functioning normally
- ⚠️ Degraded: System is experiencing minor issues
- ❌ Outage: System is currently unavailable
- 🔧 Maintenance: Scheduled system maintenance
Service Level Agreement
For detailed information about our service commitments and compensation for service disruptions, please refer to our Terms of Service.
Historical Status Reports
2025 Reports
2024 Reports
Status API
Developers can access our status information programmatically through our Status API:
- API Documentation: https://api.artify.gg/status
- API Status: ✅ Operational
- Rate Limit: 60 requests/minute
By providing this detailed status page, we maintain transparency with our users and provide clear visibility into our service operations.
