Terms of Sale

Last updated: February 4, 2025

1. Introduction

These Terms of Sale govern all purchases made through artify.gg ("the Service"). By making a purchase, you agree to these terms.

2. Payment Processing

2.1 Payment Provider

• All payments are processed by Paddle.com
• Paddle.com is our Merchant of Record
• Paddle handles all payment-related customer service inquiries
• For payment-specific issues, contact Paddle support directly

2.2 Accepted Payment Methods

• Major credit cards (Visa, Mastercard, American Express)
• PayPal
• Other payment methods as supported by Paddle in your region

3. Pricing and Currency

3.1 Subscription Pricing

• All prices are in USD unless otherwise stated
• Monthly subscription prices:
  • Free tier: 40 credits/month
  • Basic: $9/month (800 credits)
  • Pro: $20/month (2000 credits)

3.2 One-Time Credit Packages

• LITE: $5 (200 credits)
• PLUS: $10 (400 credits)
• PREMIUM: $15 (600 credits)

3.3 Features by Tier

Free Tier

• Image & logo generation
• Inpainting images
• Retexturing images
• Depth conditioning
• 40 credits monthly

Basic Tier

All Free tier features, plus:

• Train your own models
• Advanced AI
• 800 credits monthly

Pro Tier

3.2 Credit Packages

• One-time purchase options available
• Credit packages are non-refundable once used
• Credits expire at the end of subscription period

4. Billing Cycles

4.1 Subscription Billing

• Billed monthly in advance
• Automatic renewal unless cancelled
• Billing date based on subscription start date
• Email notification sent before renewal

4.2 Failed Payments

• Multiple retry attempts for failed payments
• Service access may be limited after failed payments
• Account suspension after prolonged payment failure

5. Refunds and Cancellations

5.1 Refund Policy

• 14-day money-back guarantee for new subscriptions
• Refund requests must be submitted to [email protected]
• Refunds processed through original payment method
• Processing time: 5-10 business days

5.2 Refund Exclusions

Refunds may be denied for:

• Usage exceeding 50% of allocated credits
• Terms of Service violations
• Fraudulent activity
• Previous refund history

5.3 Cancellation Policy

• Cancel anytime through account dashboard
• No partial refunds for unused time
• Access continues until end of billing period
• Credits forfeit upon cancellation

6. Taxes and Fees

6.1 Sales Tax

• Applicable taxes calculated at checkout
• Tax rates based on your location
• Tax handling managed by Paddle.com

6.2 International Fees

• Currency conversion fees may apply
• Bank or payment processor fees not included
• Customer responsible for any transfer fees

7. Enterprise Customers

7.1 Custom Pricing

• Volume discounts available
• Custom payment terms possible
• Contact sales for enterprise quotes

7.2 Enterprise Billing

• Invoice payment options
• Custom billing cycles available
• Dedicated account management

8. Disputes and Chargebacks

8.1 Payment Disputes

• Contact us before initiating chargebacks
• All disputes handled through Paddle.com
• Required documentation must be provided

8.2 Chargeback Consequences

• Account suspension during investigation
• Service access revoked if chargeback upheld
• Processing fees may be charged

9. Changes to Terms

• We reserve the right to modify these terms
• 30 days notice for significant changes
• Continued use implies acceptance

10. Contact Information

For billing inquiries:

• Email: [email protected]
• Website: https://artify.gg
• Payment Support: Paddle.com support

By making a purchase, you acknowledge that you have read, understood, and agree to these Terms of Sale.